The Integration Threshold® Payment & Refund Policy

Purpose

The Integration Threshold® is a registered trademark nine-class energetic and movement-based programme facilitated by Tautahi Ascension Pty Ltd (ABN 38 666 902 950).
This policy outlines the accepted payment methods, payment timelines, and refund conditions that apply to all enrollments in The Integration Threshold® at all levels (Level One and Level Two).

Its purpose is to ensure financial clarity, fairness, and energetic integrity in all transactions, while meeting the requirements of Australian Consumer Law and providing a transparent experience for both Australian and international clients.

Enrolment Process

Participation in The Integration Threshold® is by application and invitation only.
All prospective participants are required to complete the official Participant Intake Form before payment instructions are provided.

Each application is personally reviewed to ensure readiness for the work physically, energetically, and logistically.
If your application is accepted, you will receive a confirmation email containing your approved start date and payment instructions.

Your start date is not pre-set and will be mutually agreed upon in alignment with both the facilitator’s calendar and your personal availability.
Once your intake has been accepted and a start date confirmed, you will receive payment instructions via email or a custom invoice based on your preferred payment option.

There is no option to purchase or pay for this programme directly through the website.
Payment links are released only after facilitator approval and scheduling confirmation.

This application-first process protects the integrity of the field, honours your individual readiness, and ensures each enrolment begins in coherence.

Enrolment is confirmed only once payment has been received in full and a session or programme start date has been scheduled.

1. Payment Options

To accommodate our global community, multiple secure payment options are available:

  • Bank Transfer (Australian Residents Only)
    Direct deposit via OSKO or standard bank transfer. Payment details are provided via email or custom invoice following acceptance.
    All bank transfers must include your name as the payment reference.
  • PayPal
    Available for both Australian and international clients. You may pay in your local currency, subject to PayPal’s conversion rates and fees.
  • Afterpay
    Available at checkout for eligible customers. All Afterpay instalments are governed by your agreement with Afterpay and remain your responsibility to complete.
  • Custom Store Listing
    If you require a personalised payment link or a tailored invoice, a custom listing can be created in the Seraphic Online Store on the Tautahi Ascension website upon request.

2. Pricing and Booking Structures

Pricing and Inclusions

All pricing, package options, and associated bonuses are provided only after facilitator approval and are communicated privately via email once the Participant Intake Form has been reviewed and accepted.

This approach ensures that every enrolment reflects current programme rates, the appropriate tier of commitment, and any seasonal or alignment-based inclusions available at the time of acceptance.
No prices, bonuses, or offers are published publicly to preserve the energetic integrity and exclusivity of the container.

Available Purchase Structures

Once accepted into The Integration Threshold®, participants may select from one of the following booking structures.
Payment for each structure secures the corresponding number of scheduled sessions in the facilitator’s calendar.

Each purchase secures the number of sessions selected and does not guarantee continuation beyond that structure unless further sessions are purchased.

Single-Class Purchase (Pay as You Go)

Payment is made for one individual class at a time.
Upon receipt of payment, one class is confirmed in the calendar.
Future sessions may be booked sequentially, based on facilitator availability, and as further single-class payments are made.

Three-Class Pack

Payment in full for three classes at the time of booking.
All three sessions are scheduled upon receipt of payment and must be completed within the timeframe specified in the Programme Completion & Rescheduling Policy.

Six-Class Pack

Payment in full for six classes at the time of booking.
All six sessions are formally scheduled once payment is received and fall under the same completion window conditions.

Nine-Class Pack (Full Programme)

Payment in full for nine classes at the time of booking.
This option represents the complete Level One journey of The Integration Threshold® and includes all associated programme features communicated privately upon acceptance.
All nine sessions are scheduled once payment has cleared.

Scheduling and Confirmation

Payment instructions are released only after facilitator approval via email or custom invoice.
Scheduling is confirmed only for sessions covered by cleared payment.
There are no installment options for class packs.

No sessions are scheduled or held until full payment has been received and cleared.

Scheduling is confirmed only for sessions covered by cleared payment.

Once payment is received, those sessions are considered confirmed and will appear in the facilitator’s calendar.

Additional sessions purchased later will be scheduled in alignment with mutual availability.

Unpaid or tentative bookings are not held.

3. Refund Eligibility

Refunds are available only under the following conditions:

  1. Where you have not yet commenced the programme and request cancellation within seven (7) calendar days of enrolment.
  2. Where a refund is approved under the Programme Completion & Rescheduling Policy (for example, compassionate circumstances or facilitator-initiated closure).
  3. Where required by law under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) for major service failure.

All other refund requests are considered at the facilitator’s sole discretion and will be assessed in alignment with the programme policies and applicable law.

4. Refund Process

  • Approved refunds will be processed within three (3) business days of confirmation.
  • Refunds are returned via the same payment method used for purchase (e.g. PayPal to PayPal, bank transfer to bank transfer).
  • Participants will receive written confirmation once the refund has been processed.
  • Administrative or transaction fees charged by third-party processors (e.g. PayPal, Afterpay) are non-recoverable and therefore non-refundable.

5. Non-Refundable Circumstances

Refunds are not available for:

  • Change of mind, travel, work schedule changes, or “energetic lack of readiness.”
  • Partial completion of the programme where the participant elects to discontinue early.
  • Missed or no-show classes (as outlined in the Programme Completion & Rescheduling Policy).
  • Deposits used to secure private or custom bookings.

6. International Clients

All prices are listed in Australian dollars (AUD) unless stated otherwise.
International participants are responsible for any currency conversion costs or bank fees applied by their payment provider.

7. Questions or Assistance

If you have any questions regarding payments, refunds, or need a custom payment arrangement, please contact Stacey via [email protected] prior to enrolment.

8. Legal Notice

This policy complies with the Australian Consumer Law and the Queensland Office of Fair Trading guidelines for fairness and transparency in service provision.


Nothing in this policy removes or restricts your statutory consumer rights.

Return to Policies Page